KITCHEN
ORGANIZATIONAL AND LAYOUT
GENERAL KITCHEN LAYOUT
Kitchen is a busy place and cross-traffic can really hamper the
operation. There are certain factors that one needs to keep in mind while
planning a kitchen. This is usually done by "facility planning
department" which carefully plans the layout of the kitchens. Some hotels
contract out these services but certain hotel chains, such as Oberoi Hotels and
Resorts, have their own facility planning department which is responsible for
planning and layout of all the kitchens.
RECEIVING ―> STORING ―> PROCESSING ―> COOKING ―> SERVING
FIG: General workflow pattern in a kitchen.
When we talk of designs of a kitchen, it would generally mean the overall planning of the space with regards to size and shape of the operations. Layout would mean the detailed arrangement of the floor of the kitchen and allocation of places for the kitchen equipment to be placed where the specific tasks would be carried out.
A well-planned layout is not only important
for the smooth workflow in the kitchen but it also adds to the profitability of
the entire operation. Smooth workflow will ensure timely pick up of food for a
busy meal period thus creating happy guest and good timely pick up of food for
a busy meal period thus creating happy guest and good reputation. Such an operation
is also directly linked to the motivation and overall morale of the staff.
Well-planned kitchen operations would always
follow a basic three-flow pattern, which would be back-front-back. All the raw
materials are received at the kitchen (back of the operations) then processed
and sent to the restaurant are received (front) for consumption. The leftover
unstable food is brought back and disposed as garbage.
GENERAL FLOW PATTERN OF RECEIVING AREAS
RECEIVING AREA
Receiving area is a place where the goods are received into the hotel.
This place is not only used to receive raw food commodities, but also to
offload all the supplies of the hotel. This area also restricts the entry of
unauthorized personnel into hotel and is located near the rear entry of the
hotel also known as staff
entrance.
Various jobs are carried out in the receiving area and this is one place in the hotel where all the supplies are received. From food commodities to engineering supplies, everything lands up at the receiving dock, where the items are checked as per specifications given to the supplies and recorded in various formats. Let us discuss some of the receiving procedures carried out at this place.
Various jobs are carried out in the receiving area and this is one place in the hotel where all the supplies are received. From food commodities to engineering supplies, everything lands up at the receiving dock, where the items are checked as per specifications given to the supplies and recorded in various formats. Let us discuss some of the receiving procedures carried out at this place.
ORDERING VEGETABLES
All ordering is done through the purchase department for proper control.
All order sheets should be sent to the purchase department in the evening, at
the time agreed by the kitchen and the receiving department. If any order is
placed directly to the suppliers due to emergency, a mail should be sent to
purchase stating the reason as well as the ordered quantity. The procedure of
ordering through purchase ensures that the orders are placed to the suppliers
in time and the receiving can be done as per the standards specified by the
hotel. When the goods are received, they are entered into a format known as
daily receiving report (DRR).
QUALITY CHECK
Receiving personnel take charge of the receiving of vegetables,
stacking, and cleaning of the receiving area. The receiving clerk receives the
commodities as per the standard specifications agreed by the hotel and the
vendor.
SENSITIZATION
All vegetables should be sanitized with 50ppm chlorine. Usually a double
sink is used for washing and sanitizing of vegetables.
AWARENESS
A standard purchase
specification with photographs of the product should be made available to the
receiving clerk to make the receiving more accurate.
Typing Credits:- Bobin Jorge.
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